Last updated: 10 August 2026
These Terms and Conditions govern use of this website, the private MariaFiles members area and one-to-one lessons provided by Maria Valencia.
By creating a booking, you confirm that you have read and accepted the version of these Terms shown during booking. Mandatory consumer rights under applicable law remain unaffected.
Provider and contact
The services are provided by Maria Valencia, based in Milan, Italy. Questions about these Terms or a booking may be sent to maria@mariavalenciatrumpet.com.
Accounts and permitted use
MariaFiles accounts and private lesson links are personal. You must keep login details confidential and may not share private links, recordings or member-only materials without permission.
Bookings and payment
A one-to-one lesson is reserved only when the booking is confirmed in the members area. Prices, packages and payment arrangements communicated for the selected service apply; the total shown before payment includes the VAT rate displayed at checkout. The current members area records the booking policy outcome but does not automatically issue cash refunds or payment credits.
24-hour cancellation policy
You may cancel in the members area until exactly 24 hours before the scheduled start time. The released time becomes available again and any prepaid lesson is eligible for manual credit restoration or rescheduling under the applicable package.
Inside the 24-hour window, normal cancellation with credit is closed. You may still use Report absence as a courtesy notice, but the slot is not reopened and the paid lesson or package credit is considered used. No automatic refund is due.
No-shows, late arrival and exceptional circumstances
Failure to attend without timely cancellation is a no-show and the lesson is considered used. If you arrive late, the lesson still ends at the scheduled time.
Maria may, at her sole reasonable discretion, grant a one-time rescheduling or credit for a documented emergency. This is not automatic and does not create a precedent or entitlement for future cases.
Cancellation by the teacher
If Maria cancels or cannot deliver a lesson, the student will be offered rescheduling, restoration of the relevant credit, or a refund where applicable.
Online delivery and technical issues
You are responsible for a compatible device, browser and stable internet connection. If a material platform or teacher-side failure prevents the lesson, Maria will assess rescheduling or credit. Student-side connectivity or device problems do not automatically entitle the student to a refund.
Students under 18
A parent or legal guardian must create and manage the account and service relationship for a student under 18, accept these Terms, acknowledge the Privacy Policy and confirm that any agreement required from other people with parental responsibility has been obtained. The adult account manager controls communications, bookings and payments. Recording is never required for the lesson and remains a separate process: it also requires recorded authorization from all people with parental responsibility required in the circumstances and the student’s own age-appropriate agreement for that specific lesson.
Recordings and learning materials
Recording is optional and separate from acceptance of these Terms. An adult’s per-lesson choice, or a minor’s assent where prior guardian authorization is already recorded, may be confirmed during the same live lesson. Until confirmation, the segment remains pending and cannot be imported into MariaFiles or made available. Refusal or withdrawal does not cancel or reduce access to the lesson. An accepted recording is used for private teaching review and is available only to the relevant student and authorized teacher or administrators. Recordings and teaching materials may not be republished, sold or shared without written permission. Recording availability is not guaranteed when a technical failure prevents capture or processing.
Liability and acceptable conduct
Users must behave respectfully and must not misuse the site, attempt unauthorized access or interfere with lessons. To the maximum extent permitted by law, liability is limited to direct and foreseeable loss; nothing excludes liability or consumer protections that cannot legally be excluded.
Changes and applicable law
These Terms may be updated for future use and bookings. The accepted version is recorded with a members-area booking. Italian law applies, without prejudice to mandatory protections and the competent forum available to consumers under applicable law.